Return & Exchange Guidelines

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◈ Eligibility Criteria
✓ Items unused in original packaging
✓ All tags attached & no signs of wear
✓ Order confirmation included

◈ Hassle-Free Returns
▸ 30-Day Return Window
▸ Full refund upon quality inspection

◈ Easy Exchanges
▸ Free exchanges within 30 days
▸ Dedicated priority processing

Key Requirements

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❶ Technical Support
→ Email: info@hugmii.com
→ Subject format:
Return Assistance - Order #[Number]

❷ Defective Items Protocol
▸ Report within 7 days of delivery
▸ Submit:

• 3+ photos showing:
  ‣ Defect close-up
  ‣ Packaging condition
  ‣ Size/SKU label
• Valid order number

❸ Missing Parts Resolution
→ Contact within 3 business days
→ Provide unboxing video

Policy Notes
⚠️ Unauthorized returns (not initiated through official channels) will incur return shipping fees

Why Customers Trust Us
✮✮✮✮✮ "Transparent process from checkout to delivery, with returns as easy as online shopping!"
— Featured in 99% 5-star reviews